BQL Letter Head

TERMS AND CONDITIONS

GENERAL TERMS:
The following terms and conditions shall apply to all sales of fixtures, transformers, and accessories by Best Quality Lighting. Best Quality Lighting reserves the right to change or alter all terms, conditions and/or warranties without prior notice.

TERMS OF PAYMENT:
All accounts are due and fully payable NET 30 DAYS from the date of shipment upon approved credit. Best Quality Lighting reserves the right to change the terms of payment at anytime unilaterally without discussion with or involvement by the customer. Best Quality Lighting will notify any change in terms of payment in writing, via e-mail and/or certified mail, to the customer. If payments are not made within the stated terms the customer agrees to pay any and all Collection Fees, Attorney’s Fees and Court Fees as incurred by Best Quality Lighting in the collection of any and all outstanding amounts owed. Late payment fees of $35.00 will be applied to all accounts with past due balances of over 30 days. A $35.00 returned check fee will be applied to all returned checks.

RETURN POLICY:
No product may be returned by a customer without prior written authorization in the form of a “Return Goods Authorization” (RGA) issued at the discretion of Best Quality Lighting. Other than defective products, all products must be returned in unused condition and in their original boxes freight prepaid by customer with an additional 20% restocking fee. All custom-made and/or discontinued fixtures and transformers, are NOT returnable. Best Quality Lighting reserves the right to change, modify or discontinue any product without prior notice. Best Quality Lighting offers a LIFETIME WARRANTY on all its die cast brass products. Credit memos expire within one year from date of issuance.

PRICE POLICY:
All prices are subject to change without prior notice. Please consult Best Quality Lighting for most current price list. All orders will be billed at prices in effect at time of shipment. Prices issued in form of a quotation will be valid for sixty (60) calendar days from the date of issuance.

MINIMUM ORDERS:
No service charge for minimum orders.

FREIGHT ALLOWANCE:
All shipments are FOB Camarillo, California. Freight allowance is $1,500 for orders shipped within the state of California and $2,500 for shipments to all other states excluding Hawaii. For orders shipping to Hawaii, please consult with Best Quality Lighting prior to shipment. For orders not eligible for full freight allowed Best Quality Lighting will ship the order prepaid by Best Quality Lighting and charge to customer’s account. Best Quality Lighting tries to ship orders in good faith the same day it is received if ordered by noon (PST). However, Best Quality Lighting will not be held responsible for any delay in shipment or damages caused therefrom.

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